Distance Selling Agreement

This Agreement is made through the SELLER’s www.mielojewellery.com e-commerce website, including transactions made via the mobile application, phone, or WhatsApp (collectively referred to hereinafter as the "WEBSITE"). It governs the rights and obligations of the parties concerning the sale and delivery of the products/services ("Product/Products") that the BUYER (Consumer) wishes to purchase by placing an order, as well as other related matters. After the BUYER confirms this Agreement on the WEBSITE, the price and any associated costs for the ordered Product(s) will be collected via the payment method selected by the BUYER.

Article 1 – PARTIES

Seller

Title: ANI KUYUMCULUK TURZ. İNŞ. SAN. DIŞ TİC. LTD. ŞTİ. 

Address: Yeniçeri Cad. Taşdirek Çeşme Sok. No:10 Kat:2 Çemberlitaş İSTANBUL

Phone: +902125160925

E-mail: [email protected]

BUYER

Name, Surname/

Title :

Address :

Phone :

E-mail :

Article 2 - PRODUCT, PRICE, PAYMENT AND DELIVERY SUBJECT TO THE CONTRACT

2.1 The subject of this Distance Selling Contract (hereinafter referred to as the “Contract”) is to define the rights and obligations of the Parties in accordance with Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation, published in the Official Gazette on 27.11.2014, numbered 29188. This Contract pertains to the sale and delivery of the product, including its characteristics, sales price, quantity, payment method, and the right of withdrawal, all of which are specified below. The Buyer orders the product electronically through the Seller's website at “www.mielojewellery.com” (hereinafter referred to as the “Site”) and/or through the Seller's mobile application (hereinafter referred to as the “Application”). For Buyers who are not considered consumers under the relevant legislation, the provisions of the Turkish Code of Obligations and the Turkish Commercial Code shall apply. The Buyer acknowledges that by approving this Agreement and agreeing to make payment, they incur a payment obligation to the Seller in the amount specified below.

2.2 The Buyer acknowledges and agrees that he/she has been clearly and understandably informed by the Seller, in an internet-friendly manner, about the following: the Seller's name, title, full address, telephone, and other contact information; the basic characteristics of the product/service being sold; the sales price, including taxes; payment method; delivery terms; right of withdrawal; and any related expenses. The Buyer further confirms that he/she has read, understood, and is aware of his/her rights and obligations under this Agreement, including how to exercise the right of withdrawal, the official authorities to whom complaints and objections may be submitted, and the privacy, data use, and processing policies applied by the Seller. Additionally, the Buyer has given permission to the Seller regarding the use of his/her information in these matters and for the purposes specified.

2.3 The preliminary information provided on the payment page of the Site and the Application, along with the invoice issued upon the Buyer’s order, are integral parts of this Agreement.

2.4 The type and nature of the products (goods/services), quantity, brand/model/color, unit price(s), total sales price, payment (collection) details, and delivery information, including the delivery location provided by the BUYER, are as stated below. If the delivery carrier does not have a branch in the BUYER's location, the BUYER must collect the delivery from the nearest branch, as notified by the SELLER. The SELLER will provide the necessary information to the BUYER via email, mail, SMS, or telephone.

Product/Service Description/Price

Delivery Information

Payment Method CREDIT / DEBIT CARD

Card Number

Delivery Address :

Invoice Information :

Delivery Person :

Invoice Address :

Phone :

E-Mail :

Article 3 - MATTERS ABOUT WHICH THE BUYER WAS INFORMED IN ADVANCE

The BUYER confirms and agrees that he/she has been informed of the following matters by reviewing all general and specific explanations provided in the relevant sections of the WEBSITE before accepting and entering into this Agreement and before placing an order or assuming any payment obligation.

-The SELLER's title, contact information, and up-to-date introductory information,

-The stages of the sales process for purchasing the Product(s) from the WEBSITE, and the appropriate tools and methods for correcting incorrectly entered information,

-The Professional Chamber to which the SELLER is a member, the Istanbul Chamber of Commerce (ITO), and the contact details for obtaining the profession’s code of conduct (Phone: 4440486, Website: www.ito.org.tr),

-The privacy, data usage and processing, and electronic communication rules applied by the SELLER to the BUYER’s information, the permissions granted by the BUYER to the SELLER, the legal rights of the BUYER, the rights of the SELLER, and the methods by which both parties may exercise their rights,

-Shipping restrictions set by the SELLER for the Products,


-The payment methods and instruments accepted by the SELLER for the Product(s) subject to the contract, the basic features and qualifications of the Products, and the total price, including taxes and related expenses (the total amount to be paid by the BUYER to the SELLER),

-Information on the procedures for delivering the Products to the BUYER, including transportation, delivery, and cargo expenses,

-Other payment, collection, and delivery information related to the Products, as well as details regarding the performance of the Agreement and the responsibilities of the parties in these matters,

-Products and other goods or services for which the BUYER does not have the right of withdrawal,

-The conditions, period, and procedure for exercising the right of withdrawal, and the fact that the BUYER will lose this right if not exercised within the specified period,

-For Products with the right of withdrawal, if the Product is damaged or altered due to failure to follow the instructions for use, normal operation, or technical specifications within the withdrawal period, the BUYER's withdrawal request may be rejected. In such cases, the BUYER will be liable to the SELLER. If the SELLER accepts the return, it may reimburse the BUYER an amount deemed appropriate based on the damage or alteration, which may be deducted (set off) from the refund,

-In cases where the right of withdrawal applies, the procedure for returning the Products to the SELLER, as well as all related financial matters, will be outlined. This includes return methods, associated expenses, and the refund of the product price. It also covers reward points earned or used by the BUYER during the return, any free products received in promotional sales, and other discounts, free or discounted items, gift vouchers, etc. The refund may be subject to discounts or offsets, and the BUYER may be required to pay any additional amounts if the refund is insufficient,

-If the BUYER is a legal entity, it cannot exercise "consumer rights," including the right of withdrawal, for Products purchased for commercial or professional purposes (e.g., bulk purchases are always considered as such),

-After the BUYER approves and accepts this Agreement on the WEBSITE, all other sales conditions, along with the Agreement itself, will be sent to the BUYER by e-mail. The BUYER can access these conditions for the requested period, and the SELLER will retain them for three years,

-Privacy, personal data protection, and electronic communication procedures and applications,

-In the event of a dispute, the BUYER may submit complaints to the SELLER. The BUYER can also contact the District/Provincial Arbitration Boards or Consumer Courts in accordance with the relevant provisions of Law No. 6502 for legal proceedings.

Article-4 – RIGHT OF WITHDRAWAL

4.1. The BUYER has the right to withdraw from this Agreement within fourteen (14) days from the date of receipt of the Product, without providing any reason and without incurring any penalty.

4.2. There is no right of withdrawal in contracts regarding the following goods/services, even if they have not been used/utilized:

a) Goods prepared by the BUYER's special requests or personal needs, measurements (including those made special to the person/personal needs by making changes or additions, including special Products imported/obtained from within or outside the country based on the BUYER's order)

b) cosmetics etc. and chocolate etc. goods that can spoil quickly such as foodstuffs or whose expiration date may have passed

c) goods whose protective elements such as packaging, tape, seal, and package have been opened after delivery and whose return is not suitable in terms of health and hygiene

d) goods that are mixed with other products after delivery and cannot be separated by nature

f) all services performed instantly in an electronic environment and all kinds of intangible goods delivered to the consumer instantly

g) goods or services whose prices change depending on the fluctuations in financial markets and are not under the control of the seller/provider,

h) services whose performance is started within the period of the right of withdrawal with the approval of the BUYER,

i) other goods and services that are generally accepted outside the scope of distance selling according to the relevant legislation and cases where the BUYER makes purchases for commercial/professional purposes.

j) In particular, since all rings will be adjusted according to the finger size chosen by the BUYER during the order, the BUYER cannot use the right of withdrawal in products that are produced by the BUYER's special requests and demands or make personalized by making changes or additions, and in products without workmanship.

4.3. In cases where the right of withdrawal applies, the BUYER is legally responsible for any damage or deterioration to the product resulting from failure to use the product according to its operating instructions, technical specifications, or proper usage guidelines during the withdrawal period. Consequently, if the product shows any damage or deterioration due to improper use before the withdrawal period expires, the BUYER may forfeit the right of withdrawal. If the SELLER accepts the return despite such damage or deterioration, the SELLER may apply a deduction from the refund equivalent to the amount of damage or deterioration.

4.4. If the right of withdrawal applies, the BUYER must notify the SELLER in writing, within the legal 14-day period, of their intention to exercise the right of withdrawal. Once the notification is made, the BUYER must return the product to the SELLER's address within a maximum of ten (10) days, at the BUYER's own expense. The product must be returned complete and undamaged, including all original packaging, boxes, and any standard accessories, if applicable.Additionally, if a Return Invoice is required under applicable tax laws, the BUYER must complete and sign the relevant section of the invoice and include it with the returned product. Returns for which a Return Invoice is required will not be accepted unless such an invoice is provided.

The Product should be returned to the SELLER's address or, if specified by the SELLER, to the address of the designated cargo company for return shipments.

4.5. If the BUYER meets the above-mentioned requirements, the Product price and, if applicable, the delivery costs will be refunded to the BUYER using the same payment method used for the purchase, within 14 days from the date the SELLER receives the withdrawal notice.

4.5. The BUYER's legal rights and responsibilities concerning the Products, as well as the SELLER's rights and obligations—including those related to contractual and legal collection, offset rights, and issues concerning reward points, free/discounted sales, or any other discounts granted to the BUYER—remain applicable and valid even after the withdrawal period.

Article 5 - Special Conditions for Cases Where the BUYER Earns Reward Points from Purchasing the Product Under This Contract and/or Uses Reward Points for Payments to the SELLER

5.1. If the BUYER earns reward points, gifts, or other benefits through purchases from the SELLER's WEBSITE, and if the BUYER is eligible for these points under a valid agreement between the BUYER, SELLER, and any third-party organization, the following conditions will apply in case of withdrawal, cancellation, or refund of the order under this Agreement:

  • In the event the Agreement is withdrawn, canceled, or the order is refunded, the SELLER will reclaim the monetary value of any reward points, gifts, or similar benefits earned through the purchase.
  • Unless otherwise specified in the SELLER's agreement with the third-party organization, the SELLER will first deduct the equivalent amount of reward points (excluding those earned through this particular purchase) from the BUYER's account if the BUYER has sufficient points.
  • If the BUYER does not have enough reward points, the equivalent value will be deducted from the amount refunded to the BUYER in cash.

5.2. If the BUYER has made a partial or full payment to the SELLER using reward points or similar methods in the purchase of the Product subject to this Agreement, and in cases where the Product purchased in this manner is to be returned and the Product price is refunded to the BUYER according to the relevant provisions of this Agreement, the reward points or similar incentives used by the BUYER during the purchase on the WEBSITE may be refunded to the BUYER (again as points), unless the SELLER has a different agreement with the relevant institution.

5.3. As a general rule, in cases where any unfair gain or misuse of reward points by the BUYER is detected, the SELLER may recover the monetary value of the said reward points from the BUYER (via credit card, cash, or other legal methods). This provision also applies to the price of any goods given to the BUYER as a gift by the SELLER as part of such a system.

5.4. Other matters related to the earning and usage of reward points and similar benefits are governed by the provisions of the agreements/contracts between the relevant institution, the BUYER, and the SELLER. In such cases, the SELLER may exercise all rights and authorities specified in these agreements/contracts and may also carry out relevant transactions on behalf of the BUYER, the institution, and/or other entities within the same system.

5.5. Cash requests for reward points, gift vouchers, or similar benefits earned from or used with the SELLER will not be accepted under any circumstances or in any form.

5.6. The SELLER shall not be held liable for any disputes between the BUYER and the aforementioned institutions, or for any material, legal, financial, or non-financial consequences arising therefrom.

5.7. The above provisions shall apply, mutatis mutandis, to the earning and use of reward points obtained by the Consumer directly from the SELLER, if any.

All consumers who earn reward points from the WEBSITE/SELLER or use reward points, etc., in their payments to the SELLER (hereinafter referred to as the 'BUYER'), acknowledge and accept the above special conditions.

Article 6- Protection of Personal Data and Intellectual Property Rights (Including Industrial Property Rights)

6.1. The Seller is committed to ensuring and safeguarding the security of personal data collected in accordance with this Agreement. The Seller processes and shares personal data obtained under this Agreement in compliance with Law No. 6698 on the Protection of Personal Data and its secondary legislation.

6.2. The Buyer accepts, acknowledges, and undertakes the responsibility to ensure that the personal data provided under this Agreement is accurate, complete, and up-to-date. The Buyer further agrees not to share this information with third parties and to take all necessary measures, including protections against viruses and similar harmful applications, to prevent unauthorized access. The Buyer is also responsible for ensuring the security of their personal data. Failure to do so will make the Buyer directly liable for any damages arising from such failure, as well as for any claims made by third parties.

6.3. The Buyer may access detailed information regarding the processing of personal data through the Privacy Policy and other related documents available at the www.mielojewellery.com website.

6.4. All information, content, and materials belonging to the Site and the Application, as well as their arrangement, revision, and partial or full use, except for those belonging to third parties under separate agreements with the Seller, are the exclusive intellectual and industrial property of the Seller.

6.5. In addition to and in confirmation of the consents and approvals regarding personal data and commercial electronic communications provided by the Buyer through other means, the information obtained during the Buyer's membership and shopping activities on the Site may be stored indefinitely or for a period determined by the Seller. This information may be processed by the Seller, its group companies, and any third parties it deems appropriate for the provision of various products and services. The data may be used for a range of purposes, including advertising, promotion, communication, marketing, sales, store card, credit card, and membership applications, as well as for electronic and other commercial-social communications. These records may be kept in printed or digital (magnetic) archives, updated, shared, transferred, and processed in other ways as necessary. The data may also be disclosed to relevant authorities and courts when required by law. The Buyer consents to the use, sharing, and processing of both their personal and non-personal information in accordance with applicable personal data protection laws and electronic commerce legislation, for the purposes outlined above, including for commercial and non-commercial electronic communications and other forms of communication.

6.6. The Buyer may stop the data usage and processing at any time by reaching the Seller through the specified communication channels and/or by reaching the Seller through the same channels by the legal procedure or by exercising the right of rejection in the electronic communications sent to it. According to the Buyer's clear notification in this regard, personal data transactions and/or communications to the Buyer will be stopped within the legal maximum period; in addition, if it wishes, its information other than those legally required and/or possible to be preserved will be deleted from the data recording system or anonymized in a way that will not reveal its identity.

6.7. The privacy and security policies, as well as the terms of use, of any other sites accessed from the Site are applicable solely to those sites. The Seller is not responsible for any disputes or negative consequences that may arise from them.

Article-7- GENERAL PROVISIONS

7.1. The Product subject to this contract will be delivered to the BUYER or a third party/organization at the address specified on the WEBSITE, within the legal 30-day period, as outlined below. The SELLER will ship and deliver the Product through a contracted courier company. If the courier company does not have a branch in the BUYER's location, the BUYER must collect the Product from an alternative branch of the courier, as notified by the SELLER.

7.2. In general, unless otherwise stated, delivery costs (such as shipping fees) are the responsibility of the BUYER. However, the SELLER may waive all or part of the delivery costs depending on ongoing campaigns, the terms of which will be announced on the WEBSITE.

If the BUYER exercises the right of withdrawal for all or part of the products in the order (if any), and if the total amount falls below the threshold for free shipping set by the SELLER’s campaign, the uncollected portion of the delivery cost will be deducted from the refund due to the BUYER. If the BUYER has already paid for shipping, the fee will be refunded.

Similarly, if the BUYER has purchased discounted or free (gift) products as part of a campaign and benefited from gift vouchers or other offers, the right of withdrawal will affect these benefits. If the BUYER’s total order value falls below the campaign minimum, or if the conditions for receiving gift vouchers or other promotions are no longer met, the full value of the discount (including any gift product) will be deducted from the refund amount. If the refund is insufficient, the remaining balance will be collected from the payment method used during the purchase (such as a credit card).

If the BUYER earned (virtual or physical) gift vouchers, points, etc., from the purchase, these will be canceled. If the BUYER used any gift vouchers or points, the corresponding value will be deducted from the refund amount. If the refund is insufficient, the remaining balance will be collected as described above.

These provisions will apply to all returns, except for defective products, in addition to cases where the right of withdrawal is exercised.

7.3. If the BUYER is not present at the delivery address at the time of delivery, and if no one at the address accepts the delivery, the SELLER will be considered to have fulfilled its delivery obligation. In such cases, it is the BUYER's responsibility to contact the cargo company and track the shipment.

If the product is to be delivered to a person or institution other than the BUYER, the SELLER will not be held responsible if the recipient is not present at the address or refuses to accept the delivery. Any damages resulting from the delayed receipt of the product, as well as any expenses incurred due to the product being held by the cargo company or returned to the SELLER, will be borne by the BUYER.

7.4. The BUYER is responsible for inspecting the Product upon receipt. If any defect or damage is found, the BUYER must refuse the delivery and request a damage report from the cargo company. If the product is damaged in any way, the BUYER must reject the delivery and ensure that a damage report is created by the cargo company. The BUYER should then send the report, along with pictures of the damaged product, to the SELLER via e-mail or WhatsApp within 48 hours of receiving the product. If the BUYER fails to do so, the SELLER will not be held responsible for any damages that may arise from the condition of the product.

7.5. Unless otherwise agreed in writing by the SELLER, the BUYER must pay the full price of the Product before receiving it. In cash sales, if the Product price is not fully paid to the SELLER before delivery, or if the due installment amount is not paid in installment sales, the SELLER may unilaterally cancel the contract and withhold delivery of the Product.

If, after delivery of the Product, the bank or financial institution issuing the credit card used in the transaction refuses to pay the Product price to the SELLER or demands a refund of the paid amount, the BUYER shall return the Product to the SELLER within 3 days. In such cases, if the non-payment is due to the BUYER's fault or negligence, the BUYER will be responsible for the shipping costs.

The SELLER reserves all other contractual and legal rights, including the right to pursue the receivable amount for the Product without accepting the return. To clarify, when the BUYER uses a credit card, installment card, or any other payment facility provided by a bank or financial institution, the payments are considered cash sales between the SELLER and BUYER, whether made as a lump sum or in installments. These payments do not constitute credit or installment sales for the purposes of this Agreement, and the SELLER is entitled to treat them as cash transactions.

The SELLER retains the right to exercise all legal rights as if the sale were a credit transaction under applicable laws, including the right to terminate the contract in case of non-payment of installments and/or to demand payment of the remaining balance, together with any applicable default interest. In the event of default, a default interest will be applied at the monthly rate as stipulated by current legislation.

7.6. If, due to extraordinary circumstances (such as adverse weather conditions, heavy traffic, earthquakes, floods, fires, or other similar events) beyond the normal course of business, the Product cannot be delivered within the legal maximum period of 30 days, the SELLER shall promptly inform the BUYER about the delay. In such cases, the BUYER may choose to cancel the order, request a similar product, or wait until the extraordinary situation has been resolved and delivery can be completed.

7.7. If the SELLER determines that it cannot supply the Product specified in the Contract, it may provide a replacement good/service of equal quality and price, provided that the SELLER notifies the BUYER of this situation within three (3) days of becoming aware of it and obtains the BUYER’s verbal or written approval. In such a case, the SELLER will be considered to have fulfilled its obligations under the Contract. The BUYER is under no obligation to approve the replacement product, and if the BUYER does not approve, the contractual and legal provisions regarding order cancellation (termination of the Contract) will apply.

7.8. In the event of order cancellations, including withdrawals in accordance with the contract and the law, or in the case of termination of the contract, if the Product price has already been paid, the SELLER will return the amount to the BUYER within a maximum of 14 days, subject to the provisions of the following rule. The refund will be processed using the same payment method used by the BUYER to pay for the Product. For example, in the case of a credit card payment, the refund will be credited to the BUYER’s credit card, and the amount will be returned to the relevant bank within the same 14-day period after the BUYER cancels the order. However, since the process of reflecting the refund to the BUYER’s account depends entirely on the bank’s transaction process, the BUYER acknowledges and agrees in advance that the SELLER has no control over and will not be held responsible for any delays in this process. Generally, it may take up to three weeks for the refund to appear in the BUYER’s account. The SELLER reserves the right to apply any offsets, discounts, or deductions in accordance with the terms of this Contract and applicable law in determining the amount to be refunded. The BUYER’s legal rights remain intact and are available in cases where the Contract is terminated by the BUYER due to the SELLER’s failure to fulfill its obligations.

7.9. The BUYER may submit any requests, complaints, or concerns regarding the Product and the sale by contacting the SELLER through the communication channels provided in the introduction section of this Contract.

7.10. Certain matters outlined in Article 3 above may not be explicitly included in this Contract due to their nature. However, these matters are addressed in the Preliminary Information, which the BUYER has viewed and approved on the WEBSITE, as well as in the relevant sales stages or general information pages/sections of the WEBSITE, depending on the context.

7.11. After acceptance, the BUYER will be sent the Information and this Contract to the email address provided. The BUYER can access and review the Information and the Contract at any time by saving and storing the email on their device. Additionally, these documents will be kept in the SELLER's systems for a period of three years.

7.12. In the resolution of any dispute that may arise from this Agreement and/or its implementation, the SELLER's records (including magnetic media records such as computer files, voice recordings, etc.) shall serve as evidence. The rights of the parties under the relevant mandatory legal regulations in this regard remain valid and reserved.

Article 8 - BUYER'S LEGAL REMEDIES - AUTHORIZED JUDICIAL AUTHORITIES

In the event of any disputes arising from this Agreement, the Provincial and District Consumer Arbitration Boards shall have jurisdiction within the monetary limits set and announced annually by the Ministry of Customs and Trade. In cases where the dispute exceeds these limits, the Consumer Courts of the Istanbul Anatolian Courthouse shall have jurisdiction. Within this framework, the BUYER may file a complaint with the relevant Arbitration Boards or Consumer Courts either in their own place of residence or, if they prefer, in the SELLER's place of residence.

The BUYER accepts and acknowledges that they have read and fully understood all the terms and conditions outlined in this Agreement, as well as the order-contract preliminary information available on the WEBSITE, which forms an integral part of this Agreement. The BUYER further declares that they are fully informed about all the matters specified in Article 3 of this Agreement.

The BUYER acknowledges and agrees that they have reviewed and fully understood the essential features and characteristics of the Product(s) subject to sale, the sales price, payment method, delivery terms, and all other preliminary information related to the SELLER and the Product(s) for sale. The BUYER further confirms that they have seen and accepted the provisions of this Agreement, including the right of withdrawal, personal data processing, electronic communication, and reward points conditions, all of which were provided electronically on the WEBSITE. By placing the order, the BUYER confirms their acceptance of these terms electronically. Additionally, both the aforementioned preliminary information and this Agreement are sent to the BUYER’s provided email address, along with the order confirmation and order summary.

Article-9- RESOLUTION METHODS FOR COMPLAINTS AND OBJECTIONS

The BUYER may directly communicate any complaints regarding the purchased goods and/or services to the SELLER using the contact details provided above, as well as the contact information listed under the "Seller's Information" section below. Upon receiving a complaint, the SELLER will make reasonable efforts to provide support and resolve the issue.

Seller Title: ANI KUYUMCULUK TURZ. İNŞ. SAN. FOREIGN TRADE LTD. ŞTİ.

Address: Yeniçeriler Cad. Taşdirek Çeşme Sok. No:10 Kat:2 Çemberlitaş ISTANBUL

Phone: +902125160925

E-mail: [email protected]

If the BUYER qualifies as a consumer under the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation (Official Gazette, 27.11.2014, No. 29188), they may submit complaints and objections to the Consumer Arbitration Committee or the Consumer Court in the location where the goods/services were purchased or where the BUYER resides, in accordance with the relevant provisions of the Law, and within the monetary limits set annually by the Ministry of Trade. For BUYERS who do not qualify as consumers, legal remedies will be available in accordance with the Turkish Commercial Code and the Turkish Code of Obligations. By placing an order, the BUYER is deemed to have accepted all the terms of this Agreement. The provisions of this Agreement that provide legal protection to consumers under Law No. 6502 on the Protection of Consumers shall only apply if the BUYER is a consumer. If the BUYER does not meet the definition of a consumer under Law No. 6502, those specific provisions shall not be applicable between the Parties. In such cases, any disputes will be evaluated under the Turkish Commercial Code and the Turkish Code of Obligations, and the relevant authorities may be involved.

Article-10- EVIDENCE AGREEMENT

10.1 The Buyer agrees that the Seller's official books, commercial records, electronic data stored in databases and servers, as well as computer and voice recordings, shall serve as valid evidence in any disputes arising from this Agreement. This provision is an evidence agreement within the meaning of Article 193 of the Turkish Code of Civil Procedure.

Article-11- ENFORCEMENT

11.1.The Buyer, by selecting the option "I have read and accept the Preliminary Information Form and Distance Sales Agreement" on the Website, agrees to and accepts all the terms of the Form and Agreement. Upon approval of this option, all provisions of the Form and Agreement shall immediately become effective. A copy of the Agreement is available in the Buyer's membership account and can also be sent by e-mail upon request.

11.2. Both the Preliminary Information and this Agreement will also be sent to the email address provided by the Buyer to the Seller. The email will include the order confirmation along with the order summary.

Article-12- ACCEPTANCE AND APPROVAL DECLARATION

The Buyer acknowledges and declares that they have read and understood all the terms and explanations in this Agreement and the Order-Agreement Preliminary Information Form, which is an integral part of the Website. The Buyer confirms they are fully informed about all aspects, including the basic features and specifications of the product/service, the sales price, payment method, delivery terms, and other preliminary information regarding the Seller and the product/service, the right of withdrawal, and personal data. The Buyer further confirms that they have viewed, read, and electronically accepted all of these terms on the Website and that they accept the provisions of this Agreement by placing the order for the product/service. The Buyer affirms that they have read and accept the Distance Sales Agreement in its entirety.

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