Membership Agreement
It is recommended that you read the general terms of use of the site, the general rules, and legal responsibilities associated with it, as well as the User and Membership Agreement, which includes the terms, rules, and legal responsibilities outlined below, before using www.mielojewellery.com. If you do not agree with the specified terms, do not use the website.
To establish this user and membership agreement, it is sufficient to enter the required member information and the password you create, then confirm your approval by clicking the button and/or granting the specified permissions.
We kindly request that you provide your name, email address, mobile phone number, and any other mandatory information accurately and completely. If you notice any errors, please correct them.
By entering the requested information in the Membership Information section on our site, the member acknowledges and accepts the terms and conditions regarding personal data processing, membership, and customer services on our site and in our stores, and affirms that they have read, understood, and agreed to these terms in advance.
Mielo Jewellery reserves the right to modify, reorganize, or discontinue any service, product, terms of use, or information provided on this site without prior notice. Any changes will take effect on the date they are published on the site. Mielo Jewellery recommends that its Members and Users review the legal notice page each time they visit the site.
1. PARTIES
The party with whom you will enter into a contract for membership to www.mielojewellery.com ("Site") over the Internet is ANI KUYUMCULUK TURZ. İNŞ. SAN. FOREIGN TİC. LTD. ŞTİ. ("Mielo Jewellery").
User: Refers to any individual who visits the Mielo Jewellery website, whether they make a purchase or not.
Member: Refers to any natural or legal person who wishes to purchase products from Mielo Jewellery, completes the membership form in full, and whose membership is approved and accepted by Mielo Jewellery. Such persons will be referred to as "MEMBERS" in this contract.
Individuals who are 18 years of age or older may become members by filling out the relevant membership form on the SITE with their true identity information. Legal entities, including companies (individuals and partners), collective companies, general partnerships, limited partnerships, limited liability companies, joint-stock companies, cooperatives, and other organizations with legal authority, may also become MEMBERS by completing the relevant membership form on the SITE. These entities can perform transactions on behalf of their institutions.
The "Member name" is unique to each member and may not be duplicated. Each "Member name" is specific to a single MEMBER and cannot be assigned to two different MEMBERS.
2. SUBJECT OF THE AGREEMENT
The services that Mielo Jewellery provides through the site generally consist of electronic commerce as defined under Consumer Protection Law.
These services include, but are not limited to, the delivery of products offered for sale on www.mielojewellery.com, which are owned by Mielo Jewellery. After payment of the price, including taxes and other applicable legal obligations, the products will be delivered to the User or Member by a third-party courier company on behalf of Mielo Jewellery.
3. TERMS OF USE
3.1 Persons under the age of 18 are not permitted to make purchases on our website. By logging into the site and/or becoming a member, the individual declares and agrees that they are over the age of 18.
3.2 By making a purchase, you acknowledge that the transaction is for personal use only and not for resale.
3.3 You do not need to be a member to make a purchase. However, membership is required to access various benefits and to make future purchases faster.
3.4 The Member agrees that the contact information provided in the membership form, or updated later, including the address, email address, landline, mobile phone number, and other details, is accurate under the law. The Member acknowledges that Mielo Jewellery is not liable for any damages arising from inaccurate information and that Mielo Jewellery has the right to contact the Member for communication, marketing, notifications, and other purposes via mail, email, SMS, phone calls, or other methods using the provided information. The Member also agrees that Mielo Jewellery may use this information for marketing activities and share it with third parties in compliance with personal data protection laws, unless the Member provides written notice to the contrary.
3.5 The prices of all products offered for sale on the website, as well as the applicable sales conditions, are valid only on the website.
3.6 Mielo Jewellery is not responsible for price or content errors resulting from typographical or system errors and reserves the right to cancel or refuse to fulfill orders that are shown incorrectly.
3.7 The trademarks, trade names, titles, logos, graphics, designs, visuals, general appearance, text, and all other materials and technical data used on the website and its extensions, if any, are the property of https://www.mielojewellery.com and its affiliated company, ANI KUYUMCULUK TURZ. İNŞ. SAN. FOREIGN TRADE. LTD. ŞTİ., and are protected by law. The text and graphic files presented on this site are protected by copyright, registered trademark laws, or other intellectual property laws, as registered designs belonging to https://www.mielojewellery.com. Therefore, no element, including any text or visual material listed above, on the website and its extensions, may be used without prior permission. No material or functionality on this site may be published, copied, reproduced, modified, distributed, transferred, uploaded, or used for any purpose, including linking or use on other websites, without the express permission of Mielo Jewellery. All rights not expressly granted are reserved, and Mielo Jewellery reserves the right to take legal and criminal action in the event of any violation.
3.8 ANI KUYUMCULUK TURZ. İNŞ. SAN. FOREIGN TRADE. LTD. ŞTİ. shall not be held responsible for any direct and/or indirect damages arising from accessing the website and its extensions, if any, or from using the information and other data available on the website.
3.9 Where links to websites not owned by Mielo Jewellery are provided on the website, Mielo Jewellery assumes no legal, criminal, administrative, or other liability for the content of these sites and/or the links they contain. Any risk arising from accessing these linked sites is entirely the responsibility of the Members and Users.
3.10 Mielo Jewellery assumes no responsibility for any interruption, deletion, loss, delay in processing membership, computer viruses, unauthorized access to records, theft, alterations, or misuse of records, for any reason whatsoever.
3.11 The processing date for EFT/Bank transfer orders is not the date the order is placed, but the date the payment is received in our bank account.
3.12 For EFT/Bank transfer orders, orders that are not paid within 72 hours and for which we have not been notified (either by clicking the "I made EFT/Bank transfer" button or by email confirming the transaction) will be canceled.
3.13 Mielo Jewellery does not keep stock of all the products offered for sale on the www.mielojewellery.com website. Products are manufactured as needed. However, for various reasons, it may not be possible to produce products that are ordered but out of stock. In such cases, the customer will be notified by email or phone, and the payment for the product will be refunded to the credit card (if the order was placed using a credit card) or to the bank account (if the order was placed via EFT/Bank transfer), without any penalties, interest, or additional charges.
3.14 Any incorrect, incomplete, or misleading information posted on our website that violates general morality, public order, or the laws of the Republic of Turkey will not be tolerated. If it is discovered that any unlawful information or expressions have been submitted, activities have been initiated that threaten the security of the site or its operating system, or attempts have been made to alter or delete content on the site, the Member’s or User’s access to our site may be blocked. Mielo Jewellery reserves all legal and criminal rights, including the right to unilaterally terminate the contract, against individuals or entities involved in such activities.
3.15 The Member is not permitted to share their membership username and password with third parties or institutions, nor to access or use the information of other members. The Member is responsible for any damages resulting from actions that violate this provision. All legal, administrative, and criminal liabilities arising from such actions will be the sole responsibility of the Member.
4. LIABILITIES
4.1 Members and Users declare, accept, and undertake to comply with any notifications issued by Mielo Jewellery regarding the services offered on the site, as well as with all applicable legal regulations, including but not limited to the Turkish Penal Code, Turkish Code of Obligations, Turkish Civil Code, Turkish Commercial Code, the Law on Intellectual and Artistic Works, and Trademark and Patent Legislation. In the event of non-compliant use, all legal, criminal, and administrative liabilities shall rest with the Member and User.
4.2 Members and Users may not use the website for any purpose that violates general morality, disrupts public order, or causes disturbance to others.
4.3 Mielo Jewellery, its Members, and Users 4.1. If it is determined that a Member or User fails to comply with the obligations outlined in this article or with the general rules specified on the site (even if not explicitly listed here), Mielo Jewellery reserves the right to temporarily or indefinitely block access to the site, close the Member’s or User’s account, and/or unilaterally terminate the contract.
4.4 The Member and the User declare, accept, and agree to compensate Mielo Jewellery for any damages resulting from their actions that violate the obligations set forth in this contract. Additionally, Mielo Jewellery has the right to seek compensation from the Member and User for any administrative or judicial fines, penalties, or payments owed to public institutions or third parties due to the Member and User’s breach of this contract.
4.5 If the Member wishes to cancel their membership, they must notify Mielo Jewellery by email at [email protected] or by calling 0850 255 65 55. Upon cancellation, their authorization to access the site as a member will be revoked.
4.6 Users and Members are solely responsible for retaining any correspondence with Mielo Jewellery. Mielo Jewellery shall not be held liable for the deletion or loss of such correspondence under any circumstances.
4.7. If the Member terminates their account, Mielo Jewellery reserves the right to either delete or retain the account information and to either share or withhold it from third parties in accordance with the Personal Data Protection Law. In such cases, the Member shall have no right to claim any rights or compensation from Mielo Jewellery under any circumstances.
4.8. The Member is solely responsible for their interactions with other members. Members may not engage in activities (such as spam, viruses, trojans, etc.) or transactions that disrupt or interfere with the use of the site by other members or non-member users. In the event of a criminal complaint or an official investigation, Mielo Jewellery reserves the right to disclose the Member's identity information. Additionally, Mielo Jewellery has the right to terminate the Membership account and seek compensation for any damages incurred or anticipated.
4.9. Although Mielo Jewellery has taken precautions to prevent the website from containing viruses or other malicious software, Members are advised to use their own antivirus software for optimal protection. Members are responsible for any damage that may occur to their software or operating systems while accessing the website.
4.10. Mielo Jewellery reserves the right to unilaterally modify the terms of this contract without prior notice, suspend or terminate services to Members and Users (either temporarily or permanently), and alter the content of the site. If any changes are made, Mielo Jewellery will update the site to reflect the current status.
4.11. Mielo Jewellery may disclose Members' personal information when required by law, to comply with legal obligations, or to protect and defend Mielo Jewellery's rights and property. For details on how we protect users' personal information and privacy, please refer to our "Privacy Policy" section.
4.12. The ideas and opinions expressed by Members and Users on the website are solely their own and are binding only on the individual expressing them. Mielo Jewellery is not responsible for any damages suffered by third parties as a result of these opinions, nor for any damages Members or Users may incur due to opinions expressed by third parties.
4.13. If any activity by Members or Users is found to be in violation of the provisions of this agreement, Mielo Jewellery may terminate their agreement unilaterally and without notice.
4.14. The parties acknowledge and agree that all computer records belonging to Mielo Jewellery shall be considered the sole and exclusive evidence, as stipulated under Article 193 of the Civil Procedure Code, and that these records shall constitute binding evidence in accordance with the law.
5. PRIVACY
5.1. Mielo Jewellery is committed to processing, securing, and protecting the personal data provided by the Member through the Site and Application, in compliance with all relevant legislation, including the Personal Data Protection Law No. 6698. This data is necessary for the Member to access and benefit from the services offered on the Site and Application. In this regard, Mielo Jewellery collects, uses, transfers, and processes the Member's personal data as outlined in the Privacy Policy, available at www.mielojewellery.com. The Privacy Policy forms an integral part of this Agreement.
5.2. By using the services and/or creating an account, the Member expressly and voluntarily consents to the collection, use, transfer, and processing of their data as outlined in the Privacy Policy. The Member can access the terms regarding the use of personal data and Mielo Jewellery's policies on this matter at www.mielojewellery.com.
5.3. Personal data provided and consented to be shared by the Member on the Site and Application will be collected, stored, processed, and used by Mielo Jewellery or its business partners, and may be shared with third parties based on contractual relationships, as outlined in the Privacy Policy. This data will be used to fulfill the obligations under this Agreement, support the operation of the Site and Application, offer various benefits to the Member, and conduct advertising, sales, marketing, surveys, electronic communications, profiling, and statistical studies specific to the Member.
5.4. The Member acknowledges and agrees to the use and storage of their data by Mielo Jewellery as described herein. Mielo Jewellery will take all necessary measures to ensure the secure storage of personal data, in compliance with Article 12 of the Personal Data Protection Law No. 6698, and to prevent unauthorized access and unlawful data processing. The Member has the right to exercise their rights over their data under Article 11 of the Personal Data Protection Law No. 6698 and may modify or update their data at any time.
6. FORCE MAJEURE
In the event of any riot, embargo, government intervention, rebellion, occupation, war, mobilization, strike, lockout, labor dispute, cyber-attacks, communication disruptions, infrastructure or internet failures, system upgrades or maintenance, power outages, fires, explosions, storms, floods, earthquakes, migration, epidemics, other natural disasters, or any other events outside the control of Mielo Jewellery that are not caused by its fault and cannot be reasonably foreseen (collectively referred to as "Force Majeure"), if such events prevent or delay Mielo Jewellery from fulfilling its obligations under this Agreement, Mielo Jewellery shall not be held liable for any obligations that are prevented or delayed due to Force Majeure, and such events shall not be considered a breach of this Agreement.
7. ENFORCEMENT
By completing and approving this membership form, and by using the services or placing an order through this site, the Member is deemed to have declared, accepted, and agreed to comply with this agreement. Mielo Jewellery may terminate the agreement unilaterally, without prior notice, upon termination of the membership or the occurrence of any termination conditions outlined in this agreement.
8. AUTHORIZED COURT
The Istanbul Anatolian Courts and Enforcement Offices shall have exclusive jurisdiction over any disputes arising from the implementation of this agreement.
9. NOTIFICATION
9.1. The email address provided by the Member to Mielo Jewellery will be considered the designated address for any notifications related to this agreement. Any notification sent to the Member at this address will be deemed received 1 day after it is sent.
9.2. The parties agree that unless written notice of a change in email addresses is provided to the other party within 5 (five) days, any requests sent to the old email addresses will remain valid and shall be deemed to have been made to the party concerned.
9.3. The Member declares, accepts, and agrees that they have read, understood, and accepted all the terms of this membership agreement, have verified the accuracy of the information they have provided about themselves, and consent to receiving all commercial content sent to them following this confirmation.